Click Download and save the file to your computer. Connect your mouse to your computer through Wireless mode (by plugging in the dongle/receiver to your computer USB port). Open File Explorer and browse to the location where the downloaded file is saved. Double-click the downloaded AW610M Dongle FW update tool file. Click the Update Dongle button. Control-click your Bluetooth mouse and select Remove. Select Remove again. Turn your Bluetooth mouse off, wait a moment, and then turn it back on. Choose the Connect button to pair your mouse with your Mac again. 6. Check Your Mac’s Mouse Preferences. Right-click the Windows icon and select Device Manager from the menu. Check to see if the mouse is listed under Human Interface Devices or Mice and Other Pointing Devices (click the symbol on the left to see the options). Right-click the mouse driver and select Uninstall (do not uninstall the driver software). After uninstalling, reboot the PC.
Step 3: Plug the USB receiver into another port. Note that if you’re using an all-in-one PC, the USB receiver may be preinstalled in it. In this case, you should skip this step and head to the next one. This is a Dell USB receiver. Remove the USB receiver of your wireless keyboard from the port you’re using currently.
Right-click the Windows icon > select Device Manager. Double click Human Interface Devices or Mice and Other Pointing Devices > look for the mouse driver. Right-click the mouse driver > Uninstall device. Restart the PC to let Windows reinstall the driver. Now try and run the mouse; it should work. Move the mouse closer to the wireless receiver, usually within 30 cm (1 ft). Make sure there are no objects between the mouse and the wireless receiver. Objects such as TVs, cordless phones, or speakers can weaken wireless signals. Reset the USB receiver connection based on if it has a Connect button or not. unplug the receiver from your PC. Restart your computer. After the restart, make sure your mouse is switched OFF and plug the receiver back into your PC. Wait for 10 seconds and then switch your mouse ON. Once done, wait for 5 seconds.
wireless mouse dongle not working
USB to Serial adapter; Mouse, or in your case: a mouse dongle; Naturally I've had to steal things from the backpack when the item on my desk fails, but yay for not waiting for the replacement to show up to keep going forward. Power supplies don't die very often, but before the USB-C era you needed to have that exact power supply or you were sunk. Steps to Fix Dell Wireless Keyboard KM717/KM636 not functioning after upgrading Dell Universal receiver firmware (USB dongle firmware), Fix Dell Wireless Key Delayed response to mouse or keyboard inputs; Missing keyboard characters or mouse commands; Decreased operating distance between the USB 2.0 wireless device and its receiver; There are some techniques that can help early adopters of USB 3.0 to mitigate potential problems with their existing 2.4GHz wireless devices: The troubleshooter stopped working before detecting the problem. I have tried my mouse on another computer and the wireless adapter was not the problem. In device manager that adapter shows up under other devices and when I click on it to get it a driver so it can communicate with the mouse Windows replies that there are no drivers for that device. To reset a Scimitar Pro/Elite RGB: Unplug the mouse. With the mouse unplugged, hold down the left and right mouse buttons. While holding down the mouse buttons, plug the mouse back into the computer. Wait for the mouse’s LEDs to begin flashing, then release the buttons. Unplug the mouse. Plug the mouse back into the computer. Pair your mouse with Bluetooth. Turn on your mouse, then follow the instructions to pair it to your PC: Press and hold the pair button on the bottom of the mouse until the LED light starts to flash (about 5 seconds). On your Windows 11 PC, select Connect if a notification appears for your mouse, then wait for it to get set up. In this video I go through some troubleshooting steps you can try if your Onn. 5 button wireless mouse is not working or is not connecting to your laptop or Every wireless mouse or keyboard comes bundled with a tiny USB dongle that acts as the receiver for the wireless signals transmitted by the peripheral. You just need to insert the dongle into your PC or laptop to establish the connection to start using the mouse seamlessly. Manufacturers like Logitech, Microsoft, and others have introduced
Going through your post, I understand that you lost the USB dongle for your wireless mouse is not working. I am afraid that this is not a replaceable part 😞. Both the mouse and USB receiver is hard coded to talk only to each other. This has been done because, when used in large groups, could confuse each other. Hence one HP mouse / keyboard

Method 1: Try using an external USB mouse and check if the mouse pointer will appear. Method 2: Run the Hardware and Devices troubleshooter. This troubleshooter finds and fixes common problems with devices on your computer.

Click Ok or Yes to continue. Now, first, disconnect your mouse from the USB cable as well as turn the switch “Off” from your mouse. Unplug your USB cable and the dongle from your computer. Simply plug your USB dongle into the PC. Finally, turn your mouse on by flipping the switch. As a result of doing this, your problem of wireless Open Device Manager. In Device Manager, select the Mice and other pointing devices and then click on the Action option in the top left. Now click on the scan for hardware changes option. Scan For Hardware Changes. Next check if the USB mouse not working issue is resolved or not. 4. FjMoA.